Prompted For Leadership Greatness: Vol. 64, Know What Someone Need to Hear

Three prompts for real active listening, the kind that hears what's underneath the words. This volume walks you through listening past someone's first, safest answer to get to what's actually going on, noticing meaningful gaps in what someone isn't saying, and asking the kind of follow-up question that actually gets to the real issue instead of circling the surface. Part of the Driving High Performance shelf in the Prompted for Leadership Greatness library.